Testimonials

Penny Mckinney
Philadelphia, Pa.

In the times where Covid is used for people just not answering phones and terrible customer service it's such a renewed hope there are lovely humans out there. I have called four times and each time It's never been a bother, they sound happy on the phone and work hard to get what I asked for, sizing chart, and overnight delivery. Heather has also kept me updated every step of the way, package arrived ups, pkg out for delivery. This is the kind of customer service I always provide and It's such a delight they are on top of everything. I LOVE that! Communication is SO important. It's been such a pleasure, and will stay with you because it's SO non stressful. Thank you so much, and it's so nice to have found you guys. It must be because we know what animals like. Very much a pleasure, Thank you!

The Pet Groomers
Boise

We LOVE Heather and Total K9! Great products, great service! Won't get our shampoo from anyone else.

Norfolk Samoyeds
Orofino, Idaho

Heather is the best. When at a dog show, getting ready to go in the ring and you realize you left your bait back at your set up. I just ran to Heather and she set me up with a big bag of Lamb Lung, dog's favorite and in the ring we go. We won a major that day, and I owe it all to Heather for trusting me with some of her merchandise. I paid her later but it is so amazing that there are still people in this world that have trust in their hearts. Because of this I do all my business with Heather. Thank you Heather from the bottom of my heart, you are a rare and amazing person.

Hairy Barker's Dog Grooming
Phoenix, Oregon

I'm very happy with the products that are available. Shipping is quick & prices are competitive. Will continue doing business with Total K9 Connection!
Gabrielle
Hairy Barker's Dog Grooming

Sandi Smith
Wa. State

Heather and her husband consistently provide friendly and professional customer service with the highest standard to myself and everyone I have referred to them.
We love TotalK9Connection!!!!!

Krista
LaGrande

When I decided to try the igroom line I found I could get it through a local-ish grooming products distributer in Eagle, ID. Heather with Total K9 Connection is running an amazing and thoughtful business. I ordered product from her and honest to goodness it was the most efficient order I have ever placed and she offers some of the best customer service I have seen to date. There was a little package of candies in my box y'all. She packages everything up so nicely I was I don't think anything could leak if it wanted to. I also love her booth at dog shows its all beautifully presented and organized. She also carries another product I love and have loved for at least 13 years, so not a new to me in 2019 product but that would be Mink sheen shampoo. It's been a favorite of mine for yearrrrrrrs. This will be a go to business for me from now on. I'll link to her website below so you all can get your grooming product for your pets from her, because who else is going to put m&ms with your order? That's right no one!

Katy Voss
Milwaukie, Oregon

I just love Heather and her husband! They are the most wonderful people. Every time I have a question or an order, she always gets back to me quickly. If there is an error or if she is out of a supply, she offers remedies or suggestions. I truly don’t know what I do if their business wasn’t here. I have shopped my shampoos and grooming supply’s with TotalK9 since 2012 when I found her at The Rose City Classic dog show. I would have only gone to her sooner if I would have met her sooner. I don’t go anywhere else. Thank you for always being there for me!

Elena Smith
Troutman, NC

Website is very easy to get around. I just signed up but I look forward to a great shopping experience.

Pam Beaver
Wenatchee, WA.

I just tried out my new grooming table. Just love it. Light weight, so easy to carry (BTW I bought the X-large size) and adjust the height (Turn it upside down)the top stays so clean. I am very happy with this equipment. Thank you Heather!

Kendra Rehmer
Harrisburg, IL

Heather is so awesome! We love ordering from her. Selection, prices, and service are great!

Roy A
Twin Falls, Idaho

LOVE this business!
I ordered on Monday I had my order Tuesday-THE NEXT DAY!!
Always quick, always right, and always a few yummy treats! Wonderful!!!
Recommend to every groomer!!!

Pat
Eastern Washington

I met Heather at a local dog show and bought treats. The dogs loved them so I went to her website to order more. It is now three years later and I am still getting the same quick personal service whenever I order. A great place to get supplies and treats! Try the Papa Psuka, my dogs love it.

Annette
Klamath Falls, OR

I just love these people! So darn to earth and beyond helpful!!!! My favorite go to for supplies at my groom shop! They really make getting supplies and equipment so nonstressfull! The prices are below cost !!!!

Grooming Tails
Klamath Falls Oregon

I just love these people! So darn to earth and beyond helpful!!!! My favorite go to for supplies at my groom shop! They really make getting supplies and equipment so nonstressfull! The prices are below cost !!!!

Web Order
Oregon

The customer service is great! Shipping is fast and affordable and the candy that comes with my order is the icing on the cake

Ilene
Washington

I just opened the box deciding to keep two gallons rather than one. My friends can have the other two. I found the treats. What a fun addition to my purchase. You are the kind of business woman who deserves a heck of a lot of success. Thank you for this transaction from the minute you answered the phone to right this minute. You are just great!

With appreciation,
Ilene

Joni
Montana

Fast friendly service on exactly what I needed. What could be better?

Wendy
Canada

Hi Heather
Product arrived with the best customer service I've ever had!!! Thank you so much!!! Have a wonderful Christmas!!!

Don & Lisa Monk


Yesterday I ran into Santa's secret elf (Heather). Did some business with Total K9 Connection and WOW she went above and beyond any customer service I have ever delt with, what she did came close to putting me in tears. Thank You Heather!!

Dotti
California

All bottles of product arrived today WOW that was quick

Lynn
Montana

This stuff is amazing! (Espana SILK Protein Detangler) We LOVE it! Thank you so much, Heather, at Total K9 Connection!

Gretchen Wetzel
Seattle, WA

I don't write reviews much but I'm really happy with Total K9 Connection! I realized I missed overlapping with the booth at shows so I ordered some things online, which I'm wary about after having my credit card numbers compromised after online purchases from other dog equipment vendors. But Heather had exactly the products I needed, and they shipped super fast for a way better price than Amazon or directly from the original seller of the products. Everything showed up in 2 days with extra goodies in the box - and no credit card issues! Hooray! Definitely ordering from here again next time I need dog supplies!

Catheline
Quebec, Canada

Excellent customer service and the grooming apparels... so nice! A very happy customer from Quebec!